Frequently Asked Questions
Where do you deliver?
We deliver to all governorates across Egypt.
How long does delivery take?
Delivery usually takes 3–4 business days and may take up to 7 business days in some governorates.
How much is shipping?
Shipping fees vary depending on the governorate and are shown during checkout.
Can I return a product after receiving it?
For skincare and personal-care products, opened or used products cannot generally be returned, subject to applicable consumer-protection laws and exceptions. If there is a defect, damage, or an incorrect item, please contact us as soon as possible.